Legacy Ryan

12 Comments

  • Robert W. Ousley

    Jan 28, 2014 - Reply

    I’m compelled to write this note because of my total pleasure in the Legacy Ryan that I purchased from your Farmer’s Branch showroom; but moreover, in the ease of this shopping experience. I found Universal Billiards, and Samuel Cuevas in particular, to be open and honest and fair in such an important purchase for my home. Having window shopped at competitor’s recently, it was at Universal Billiards that I found the craftmanship of the product equal to the professionalism of the sales experience.
    Thank you.
    Robert W. Ousley

    • UB Team

      Jan 28, 2014 -

      Thank you so much for the kind words. We thank you for your business here at Universal Billiards. Samuel will be calling in the next couple of months to ensure all is well with your products and that all your needs are taken care of. Do not hesitate to call if there is anything else we can do for you!

  • Cody Futch

    Apr 5, 2014 - Reply

    We recently bought the Legacy Ryan table from Universal Billiards in Plano and are very happy with the quality of the table, the price for everything we got and our overall experience. We had actually put a deposit down at a different store and then discovered how much more we could get for our money with Universal Billiards. Preston was very helpful and did not try to upsell us on anything but made sure we got everything we needed. I was very surprised that they were able to deliver the table 7 days after we bought it, showed up exactly when they said they would show up, put it together in half the time they said it would take and told us everything we needed to know about how to take care of it. We are very pleased with the table, the accessories and the service.

    • Universal Billiards

      Apr 6, 2014 -

      We are so happy to hear you were happy with your experience here at Universal Billiards. We do aim to exceed expectations! Please do let us know if there is anything else we can do for you, family and friends. We look forward to being of service again soon!

  • Mark Wiseman

    Apr 7, 2014 - Reply

    We recently purchased our first pool table and were very pleased on how easy Universal Billiards was to work with. Preston and Samuel both took there time in answering all our questions and explaining the different tables to us. The two installers were very professional and clean. They installed explained the set up process and went through every detail of the table for us. They explained how to take care of the table and made sure we were satisfied before they left. I would recommend anyone looking for a pool table to stop at their Plano store on 121 and Ohio.

    • Universal Billiards

      Apr 20, 2014 -

      We want to thank you Mark for your business here at Universal. I am sure that your new Legacy Ryan will bring you, family and friends much joy for years to come. Please let us know if there is anything else we can do for you!

  • Venkata

    Apr 15, 2014 - Reply

    I bought the Legacy Ryan table from Universal Billiards in Dallas last week and I liked the table a lot, especially the look and quality really good. I visited other stores in Frisco, but Universal has reasonable prices when compared to others. Installation guys are very professional and they make sure everything is perfectly installed and aligned properly. I am very much impressed with the table and service.

    • Universal Billiards

      Apr 17, 2014 -

      We are so happy you choose Universal Billiards for your game room needs! Thank you for the kind words and if there is anything else we can do for you, please do not hesitate to call!

  • CHRIS LEMONS

    May 24, 2014 - Reply

    Absolutely the best choice in purchasing my pool table. Excellent customer service. The delivery and installation was painless. All around great experience. I would recommend universal billiards to anyone looking to purchase their pool table or any other game table.

    • Universal Billiards

      Jun 23, 2014 -

      Chris,

      So happy to hear you had a wonderful experience here at Universal Billiards. I am sure that the Ryan by Legacy Billiards with its’ clean lines looks absolutely fabulous in your home. Please do not hesitate to call should you have any further needs! We look forward to seeing you again soon.

  • We purchased a Legacy Ryan table from Universal Billiards about a month or so ago. My wife and I couldn’t be happier with the service we received from Samuel, Daniel, and the install team. First off we got a great deal on the table. The personable approach that Samuel and Daniel took in attending and answering all of our questions, led to the choice we made in buying our pool table from Universal Billiards. The install team was very professional and courteous, they walked us through the process of what they were doing and provided some pointers on the upkeep of the table. Ultimately, the level of customer service and support provided by all the team members was exceptional. We most certainly will be return customers, and provide Samuel and Daniel as reference points for any of our friends and family looking to fill or expand their home entertainment areas. Thanks again gentlemen!

    • Universal Billiards

      Jun 12, 2014 -

      Murier and Lizette,

      We want to thank you for choosing Universal Billiards for your game room needs. You both were such great people to work with on your project. I heard everything looked fabulous when installed! Please do not be a stranger and stop by for visit soon. We look forward to seeing you guys again soon!

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