Professional Moving leave the heavy lifting to us

14 Comments

  • Scott Jamison

    Mar 20, 2014 - Reply

    Dustin and Marcus showed up at my house on time and immediately jumped to it. It was nice to be remembered, as I’ve used Universal before. This is my 3rd move with the company and I am SO pleased to see the guys again. As usual, they disassembled the table quickly with care and in 30 minutes or so, they showed up at my new house. They advised me on placement, and ensured all the details were taken care of. Wax to even out the slate. Perfectly stretched felt. They even repaired a couple of my pockets. You’ll never regret choosing these guys. There are several pool table companies in Dallas, but only one Universal Billiards. Preston, at the Plano location got me set up quickly when I called in and then checked up with me yesterday to make sure it went well. Great company to do business with. …I hope not to move again soon, but if I do, I’ll be calling Universal. …and will be at their Plano location every time I need anything for my table. Thanks guys!!

    • Universal Billiards

      Mar 25, 2014 -

      Scott,

      Everyone here at UB wants to thank you for your continued patronage. You have always been a joy to take care of! It is our pleasure to take care of your game room needs. Do not be a stranger and make sure to stop by soon again!

  • Ilonka

    May 1, 2014 - Reply

    I bought my pool table from Universal Billiards years ago. Preston was very friendly and helpful when I called about moving my pool table and replacing the felt. Dustin & Chase were professional, showed up on time and were very polite. They did a great job. I will be a lifelong customer of Universal Billiards.

    • Universal Billiards

      May 8, 2014 -

      We want to thank you for your continued business here at Universal Billiards. Happy to hear everything was great with the servicing of your pool table. Please do not hesitate to call if we can be of service again soon!

  • john

    May 10, 2014 - Reply

    Preston is terrific. Super helpful with our last minute request. Table looks great. The team was fast, professional, and courteous.

    • Universal Billiards

      May 16, 2014 -

      John,

      We are so happy to have been given the opportunity to take care of you and your pool table. Glad to hear you had a great experience with Preston. Please let us know if there is anything else we can do for you, family or friends. We look forward to seeing you again soon!

  • Richard Roberson

    May 12, 2014 - Reply

    This was the second time in 5 years that I have moved and the second time Universal Billiards has moved my table. Again this time, as the first, they were there on time, quickly disassembled, transported, and reassembled my table in a professional, courteous manner. My table looks great, positioned perfectly and the roll of the ball is true.

    Thank you Universal Billiards.

    • Universal Billiards

      May 16, 2014 -

      We thank you for using Universal Billiards again on the servicing of your pool table! It is our pleasure to see to it that you are well taken care of! Please do not hesitate to call if we can be of service in any way!

  • John Thomas

    Jul 23, 2014 - Reply

    I echo the comments above–the guys showed up on time; were quick; set up the table in the right position in the room; ensured it was set up correctly and the table was level; and cleaned up after themselves in both the former pool table room and the new one. They even vacuumed. Well done!

    • Universal Billiards

      Jul 24, 2014 -

      John, Thank you for choosing Universal Billiards for your pool table service! We are happy to hear you received the excellent service UB always strives to provide. Please do let us know if there is anything else we can do for you! We look forward to the opportunity to be of service again soon.

  • James and Marcus did a professional job on the install and set up of our pool table! We will definitely refer and request them again.

    • Universal Billiards

      Sep 3, 2014 -

      We appreciate the positive feedback. We hope you enjoy your awesome pool table!

  • David Wells

    Nov 6, 2014 - Reply

    Patrick and Mark did a great job of moving and setting up my pool table and shuffle board. They were very professional and efficient. I would definitely use you guys again if I were moving. David

    • Universal Billiards

      Nov 9, 2014 -

      Thanks, David! I’m glad you are pleased with our services. If you ever need anything in the future, we hope that you will give us a shout!

Leave a Reply to Ilonka Cancel reply