About Universal Billiards
Universal Billiards was founded in 1995 by Daniel McIntire with two goals in mind: curate the best selection of unique game room products and elevate customer service to a level our competition can't compete with. Today, he and his daughter, Ciarra, work tirelessly to meet these goals. With the help of their dedicated team, the company has seen promising year over year growth and feedback from customers has remained overwhelmingly positive.
Meet Our Team
The fun shopping experience at our Dallas and Plano Showrooms, our professional service support and the stunning custom furniture in our wood shop are the fruits of labor from the most thoughtful, committed and creative team around!
Founder / CEO
"Mac" got involved with billiards manufacturing as a young man. In 1995, he founded Universal Billiards and grew the company to be a true powerhouse in a few short years. His easy-going sense of humor, creativity and tireless spirit continue to inspire our team.
Ciarra McIntire Brother
Daniel McIntire founded Universal Billiards and now his daughter, Ciarra, carries the torch, growing and refining the business. Through her inherited work ethic and her unique attention to detail, stress is down, morale is high and customer service remains unrivaled in DFW!
Since the late 2000's, Mark has helped Universal Billiards execute many initiatives. From billboard ads and website overhauls, to store remodels and design shows, he has proven to be a great asset for the company and a true team player.
With over 30 years in the furniture industry, you can see why Preston is an integral member of our team. His knowledge and wisdom is unparalleled while his demeanor is relaxed and fun. When you work with Preston you are working with one of the best!
Sales & Service
All the way from Denton, TX we're glad Nicole found her way onto our team. With over 7 years in the game room furniture industry, she's an expert at seeing orders through to fruition, effectively and efficiently. Her natural calm demeanor and deep knowledge of pool tables make her a favorite with all customers, especially designers. Whether your order is large or small, residential or commercial, Nicole will help you find the best solutions for your project!
Sales & Service
“Deacon” has officially transplanted to Dallas from Tulsa, after helping us with projects remotely for some time. In his previous roles within our company he's built a deep and comprehensive understanding of our products so he's a great resource when considering game room upgrades! In his free time, he’s been organizing stand-up comedy events and competing in comedy roast battles.
Sales & Service
As the owner's nephew, Braden has over 6 years experience with all aspects of our retail and service operations. He has a deep knowledge of the product and his stamina and agility are boundless. Whether on the road delivering pool tables or behind the counter selling them, this guy knows his stuff! He also sports a year-round tan.
As the owner's niece, Kendall has over 3 years experience with much of our administrative operations. As she prepares for college, she is honing her business development skills with our team, our marketing group, and our B2B clientele. She's is a naturally creative problem solver and shaping into a formidable business woman!
Bryan helps us keep all the gears turning. His previousl experience teaching for Frisco ISD makes him the ideal candidate to keep things running smoothly and on schedule. In his spare time, you'll likely find him hanging out with his wife and four daughters or occasionally sneaking off to the golf course for some R and R!
As a master craftsman with over 30 years in woodworking, Homer brings a level of quality to our products that far surpasses anyone else in the industry. His skills, unwavering work ethic and great sense of humor are a huge contribution to the company!
Growing up in Mobile and later playing football for the University of Alabama, we're stoked to now have Trey on our team! His strength and stamina are unmatched and his trouble shooting skills make him a sure bet on any tricky install jobs. In his spare time he enjoys writing lyrics, composing beats, and occasionally performing hip-hop.
Coming to us from Tulsa, OK we're glad Bryan decided to relocate to Texas and join our crew. His attention to detail, calm demeanor, and mechanic skill make him the ideal team member. Outside of work, he's an avid wakeboarder, prides himself on never having a broken bone and crossing multiple continents on foot.
Maicen comes to us from Lafayette and we're glad he's here on our Dallas team! He's a favorite with customers thanks to his southern charm and mechanical know-how. He's picked up a lot of skills while pursuing his electrical engineering degree and his attention to detail ensures every project goes smoothly! In his free time he likes to relax and play golf, but never at the same time.
Patrik joins us from San Antonio and has established himself as a critical member of our service team. Could it be the skills he's learned from his favorite show, Cobra Kai? Maybe it's the critical forward thinking from 5 years of competitive chess play? In any case, he's got the brains and strength to make any project a success!
Casey has lived all over the US and even spent time overseas. We're glad he now calls Dallas home and he's on our team! Tall and strong, easygoing and detail focused, it's no wonder he's a favorite with customers. In his travels he's learned a love for the road and is the first to volunteer for long distance installs. He's a John Hughes movie buff and can recite every line from Christmas Vacation by memory.
Coming to us from the small town of Wilmer, Quaid brings great energy to our service team. Detail-oriented, high-energy, and easy-going... he's got all the hyphenated words of positive affirmation covered! In his spare time he enjoys amateur film photography and knows pretty much everything there is to know about Elvis Presley.
Geoff is an awesome addition to our service and install team. Not only is he tall statured and super strong, but he's also super sharp and mechanically inclined. We credit his past experience selling aircraft parts to US military contractors. That and his affinity for creating arrowheads from raw flint rock. He's a big fan of fossilized dino dung. Didn't know that was a thing but there you go!
All the way from Allen, TX, Luke is an awesome addition to our service team. He's a true team player, very strong, and has endless amounts of energy. This makes him an asset at work, especially on difficult installs. In his spare time, Luke hones this same skill set playing rugby competitively.
Hailing from Allen, TX and composing half of the Traina Brother Duo, Levi is an incredible addition to our team. He treats every job with respect, always detail oriented and reliable. He stays very busy between work and school. In his spare time he's either at the gym pumping iron or nose in the books studying copper for his engineering degree.
Sean comes to us from Grapevine, TX and is a great addition to our team. He is always professional, courteous, and helpful - so much so that he's called out by name in many of our online reviews. After work, he remains undefeated in Mortal Kombat and is a competitive basketball player!
Jack moved to Dallas from Lampasas, TX and quickly became a favorite at Universal. His experience as a championship winning hunter has left him tough and agile. His hobby working on flatbed trailers has him very mechanically inclined. All that to say, if you need a hand delivering heavy, complicated game room furniture, Jack's your man!
Will comes to us from Colorado City, TX and has proven to be one of our most vital team members. His upbeat attitude and strong work ethic makes every job he assists with run effectively and efficiently. He is an avid golfer so when he isn't working on pool tables and shuffle boards you can find him at the golf course.
Since joining us from the beautiful state of Washington, Tyson has proved to be a vital member of the team combining strength, stamina, and an abundance of common sense. He's always cool under pressure, always on time and always in a good mood!
Andy joins us from Austin, TX and he brings his artistic roots with him. Formally educated in biochem, it’s no surprise he's sharp. With over 3 years in the billiards industry, his quick wit and sharp focus make working with Andy stress free!
Hailing from Huntington Beach, Prince is a man of many talents. With a background in construction, it comes as no surprise that he’s super strong and mechanically inclined. In his free time, Prince also dukes it out in underground rap battles in Deep Ellum, TX!
Ryan studies business management and plays baseball at Weatherford College. He’s played since age 5 and developed an outstanding work ethic and an eye for detail. Of his personal possessions, he is most proud of his tin foil ball that is now over 3 feet in diameter!