Game Room Services
Universal Billiards has been serving customers in the Dallas / Fort Worth area since 1995! Our service department specializes in white glove delivery services of game room and leisure products, as well as luxury relocation, restoration, and tune ups of pool tables and shuffleboard tables. Professionalism and customer service are top priorities, so all of our services are performed by uniformed, in-house, personable game room mechanics. Be sure to check out our service portfolio to see some examples of our team of professionals in action!
White Glove Delivery
Our white glove delivery and installation services optimize the performance and longevity of your game room purchase. Our in-house mechanics are highly trained in the careful and precise installation of all of our products. Rest assured knowing our team will handle the entire process. Our delivery guide can help you prepare for your installation.
- Safe and careful delivery of your order, directly from our warehouse
- Full installation and set up of all items in your order by our in-house service team
Relocations
Game room equipment like pool tables and shuffleboards are heavy! Moving these items by yourself risks popping slate seams, damaging the table, breaking level, and possibly voiding your warranty. Moves of shuffleboards and other large game room furniture can be just as technical. Leave the heavy lifting to our in-house professionals so you can sit back and enjoy your game room.
- Dismantle tables for safe transportation
- Load, transport, and unload all items
- Reassembly of tables using precision machinist tools
- All work performed by members of our in-house service team
Tune Ups
Just like a vehicle, game room products need an occasional tune up. Our Tune Up services ensure that the table is safe, looks its best, and plays accurately. Our in-house service team will level your table with precision machinist tools and tighten all hardware from top to bottom.
- Foosball rods oiled and tightened
- Shuffleboard climatic system adjusted
- Pool table cloth cleaned and brushed
- Pool table rails realigned and pockets tightened
- All work performed by members of our in-house service team
Restoration
Since most game room products have a sizable initial investment, we offer complete restoration services so you can maximize the longevity of your games. We offer a full range of custom solutions to bring your game room back to life.
- Pool table cushion replacement
- Wood refinishing
- Leather reconditioning
- Reupholstery
- Hardware and electrical repairs
Cloth Replacement
One of the most important parts of your pool table is the cloth or felt you play on. It not only determines how the table plays, but also affects how your pool table looks. By replacing the fabric on your play surface and rails, our Cloth Replacement services will instantly restore the appearance and precision of your pool table. Need help deciding which color to choose? Check out our Pool Table Cloth Guide for more info!
- Extensive list of color options
- Highest quality brands of billiard cloth
- All work performed by members of our in-house service team
Dismantles & Assembly
Are you remodeling or managing repairs from damages to your home? We offer pool table and shuffleboard services to relocate these heavy, technical items so that construction can commence. Our mechanics will carefully take apart and move the items out of the room. When the space is finished, we'll move the games back into the room and set them up.
- Dismantle and relocate to another room for temporary on-site storage
- Professional reassembly with precision machinist tools when ready
- All work performed by members of our in-house service team
- Boxing / crating services not included
Staging
Home owners, designers, and professional home stagers are passionate about creating spaces that sell. They need the right tools, partners that are easy to work with, and turn-key solutions to achieve their goals. That's why people from many industries turn to Universal Billiards for their game room furniture needs. Our Staging services will eliminate the hassle and expenses of moving or storing game room furniture. Let us help you turn a greater profit on the sale of your next property.
- Convenient, turn-key solutions
- Affordable options
- Easy setup and take down
Storage
We offer storage services for logistical planning related to renovations, like new flooring, and for quick or temporary moves. Our professional service team will move the game room item from your location into our storage facility, where it will be safely stored until you’re ready for assembly. Keep things simple and let us hand your storage needs from start to finish!
- Turn-key solution, no third parties
- Easy, quick, hassle-free
- Safely stored at our facility
- All work performed by members of our in-house service team
Watch our service team spotlight video to see our game room mechanic team in action!
Want to sell or trade in your existing pool table or game room furniture? If you're in the DFW area, we can help with that too!
Services Portfolio
Custom Arcade a SLAM DUNK at SMU!
