Contact Us

Contact us

At Universal Billiards, we're all game room enthusiasts. As a family-run small business, we are dedicated to helping you achieve the game room of your dreams. We like to keep things straight-forward, simple, and fun so you can enjoy taking your project from start to finish with us. If you've got questions, comments or concerns, please reach out!

Call us

We're here for you 7 days a week during regular business hours. If you leave a voicemail after hours, our team members will get back to you the next day.

972-247-3001

Email Us

If you prefer to email, you can use our general inbox below. If you've worked with a sales associate in the past, it's best to email their business inbox directly.

general inbox

Visit us

Our friendly staff are on hand 7 days a week to visit with you in our showrooms. They have a wealth of knowledge and love game room planning!

Showroom Info

Service quotes

All service quotes begin by submitting our Work Order Request form. We cannot accurately quote, ballpark, or schedule service work without this information.

Work Order Request form

sales & trade ins

Do you want to sell us your old pool table? Or maybe you'd like to trade in your old game room furniture for store credit towards a newer model?

Learn more

If you have a general question, check our FAQ page for quick easy answers!

View FAQ

UB Headquarters

Mailing Address:
13450 N. Stemmons Fwy Suite 400
Farmers Branch, TX

Office Hours:
Mon - Fri: 10am to 6pm

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As a Dallas based, family-run small business, our primary focus is customer service. That's why your feedback means so much to us!

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Latest Updates

Showroom Grand Opening in Frisco, TX!

Experience the ultimate game room experience at the all new Universal Billiards Showroom in Frisco, Texas! Explore our collection of pool tables, shuffleboards, and premium game room furniture. Get expert tips and design inspiration from our billiards professionals and sales team.